Telemedicine
UHC Virtual Visits
Get care when and where you need it with Virtual Visits through UnitedHealthcare. You and your covered dependents can connect with a doctor or licensed provider anytime, right from your phone, tablet, or computer.
What is a Virtual Visit?
A Virtual Visit lets you talk to a healthcare provider by video or phone — no waiting room, no travel required. Providers can evaluate symptoms, recommend treatment, and even prescribe medication when appropriate.
What Can Be Treated?
Virtual Visits are a convenient option for many common, non-emergency conditions, including:
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Cold, flu, and sinus infections
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Allergies
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Rashes and skin conditions
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Minor infections (like UTIs)
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Headaches and stomach issues
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Behavioral health support, including stress, anxiety, and depression
Why Use Virtual Visits?
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24/7 access to care — including nights and weekends
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Fast, convenient visits from home or on the go
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Avoid unnecessary urgent care or ER visits
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Prescriptions sent to your pharmacy, if needed
Cost
Virtual Visits are $0 for Ilera members and covered dependents enrolled in one of Ilera Healthcare’s medical plans.
Getting Started
Access Virtual Visits through your UnitedHealthcare member account or mobile app. Once registered, you can connect with a provider in minutes—whenever you need care.